Store Policy
sales tax
We are required by law to charge sales tax to deliveries going to North Carolina. If you have a state-issued resale certificate or are an organization that has been approved for tax exemption, please email a copy of your exemption form to info@cherniquacreates.com
Order cancellations
If you need to cancel your order, please call us as quickly as possible. We will do our best to accommodate your needs, however, because our goal is to deliver orders as soon as possible, we cannot guarantee this is an option. Customers who refuse shipments for undamaged products will incur the cost of the original shipping charges, the return shipping charges, and a 20% restocking charge.
product availability and Price
Product prices may change without notice due to cost changes or market forces. Product availability is subject to change. If we fail to supply any products for any reason, full product refunds will be issued. However, we will not be responsible for compensating any other losses due to the failure to supply products. You will be notified within 1 to 2 business days of any back-orders or cancellations.
Acceptance of Orders
We reserve the right to accept or reject any order prior to shipping at our discretion. The receipt of an order confirmation email is automated, and does not constitute acceptance of an order. Due to security concerns, customer information may be subject to verification.
promotions/coupons
We reserve the right to limit the use of coupon codes. Coupon codes are valid for use one time only, and only one per business/household/customer. Coupon codes cannot be combined, stacked or used with other promotional offers. We sometimes have special offers where quantities are limited for special priced items. We reserve the right to cancel orders that exceed the stated promotional quantity maximum.
Wholesale Inquiries
For wholesale inquires, please contact us at wholesale@cherniquacreates.com.
Payment Methods
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Credit / Debit Cards
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Paypal
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